If you are having trouble logging in and you use Norton's firewall...

The problem with Norton's firewall is that it prevents your Web browser from sending referer information between pages by default, and this referer information is required as part of the authorization scheme at this site, once you log in.

How referer information works: When you click to a new Web page, your browser notes the current page that you are on and it sends that information to the server of the new Web page. This way the server of the new Web page knows which page you viewed last. If you block referer information, the server of the page you are requesting will not know what page you came from.

By default, Norton Internet Security (NIS) and Norton Personal Firewall (NPF) block this referer information. In order to allow referer information to pass to a particular Website, you must create a rule for it.


To create a rule for NIS/NPF 2003:

1. Open NIS or NPF.
2. Click Options.
3. Click Internet Security or Personal Firewall. (This step is not always needed.)
4. Click the Web Content tab.
5. Click Add Site. A new site/domain box appears. Enter the name of the site that you want to receive the referer information and click OK. In this example, it will be www.symantec.com.
   * (You should repeat these steps for both www.mmnamembers.com and mmnamembers.com)
6. The site name appears in the left frame of the Options window.
7. Click the name of the new site.
8. Click the Global Settings tab.
9. In the "Information about visited sites" section, uncheck "Use default settings".
10. Click Permit.

Screen shot of NIS/NPF 2003:



11. Click OK to close the Options window.


Symantec's instructions for In NIS/NPF 2004:

How to pass referer info to specific Websites in Norton Internet Security or Norton Personal Firewall 2003 and 2004:

To create a rule
  1. Open NIS or NPF.
  2. Do one of the following.
    • In NIS/NPF 2003, click Options > Internet Security or Personal Firewall (This step is not always needed), and then click the Web Content tab.
    • In NIS/NPF 2004, double-click Privacy Control, and then click Advanced.
  3. Click Add Site. A new site/domain box appears.
  4. Enter the name of the site that you want to receive the referrer information and click OK. For this site, it will be www.cloud9ranch.net. The site name appears in the left frame of the Options window.    
    * (You should repeat these steps for both www.
    mmnamembers.com and mmnamembers.com)
  5. Click the name of the new site.
  6. Click the Global Settings tab.
  7. In the "Information about visited sites" section, clear "Use default settings."
  8. Click Permit.
  9. Click OK to close the Options window.

See the Symantec site for more information...

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